Genimen Pharmacon Pvt. Ltd.
Effective Date: 01.12.2025
Genimen Pharmacon Pvt. Ltd. as “Company” is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website www.genimen.in and use our services, including the purchase of our nutraceutical products such as Genactin Plus.
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information
We may collect the following personal information when you interact with our Website: Name , Email address, Phone number, Billing, shipping address, Order details & Payment information (processed securely through third-party payment gateways; we do not store your card details)
B. Non-Personal Information
IP address, Browser type and version, Device information, Cookies and tracking data, Website usage patterns, analytics, and user interactions.
2. How We Collect Information
We may collect information through: Website forms (contact, registration, order placement), Cookies and similar tracking technologies, Analytics tools (e.g., Google Analytics), Email communications & Customer service interactions
3. How We Use Your Information
- We use collected information for the following purposes:
- To process orders and deliver products
- To respond to customer queries
- To improve website performance, content, and user experience
- To send order updates, confirmations, and essential communications
- To send marketing communications (only with your consent)
- To comply with legal and regulatory requirements
- To maintain security and prevent fraud
4. Cookies and Tracking Technologies
We use cookies to: Enhance user experience, Remember preferences, Enable secure login, Track website performance, Provide personalized content and recommendations
You may disable cookies through your browser settings, but some website features may not function properly.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information only with: Trusted service providers, such as: Payment gateways, Courier partners, Email/SMS service providers, Website hosting and IT support & Government authorities, if required for legal compliance.
All partners are required to maintain confidentiality and follow strict data protection practices.
6. Data Security
We use reasonable and industry-standard security measures to protect your information, including: SSL encryption, Secure servers, Restricted access to personal data, Regular security audits and updates
However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on applicable laws, you may request: Access to your personal data, Correction of inaccurate data, Deletion of your data, Restriction of processing & Opt-out from marketing communications
You may contact us anytime at the email provided below.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
9. Children’s Privacy
Our Website and products are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
Genimen Pharmacon Pvt. Ltd.
Email: info@genimen
Phone: +91 9918921212
Address: CK 101( Gr floor), Sector-2, Salt Lake , Kolkata, WB -700091
Website: www.genimen.in